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FTO Directs FBR to Revise Scheme of De-registration of Deceased Persons

ISLAMABAD:- The Federal Tax Ombudsman (FTO) has directed the Federal Board of Revenue (FBR) to revise the entire scheme of de-registration of deceased persons.

According to an order issued by the FTO on Friday, the FBR should immediately revisit the entire scheme of de-registration of deceased persons.

The FTO has directed FBR to formulate a dedicated standard operating procedure (SOP) in this regard specifically removing any system-based glitches that hamper the deletion of NTN /registration despite legal orders having been made in IRIS by the concerned IR authority.

The department filed written comments wherein, they stated that the content of the complainant has been examined in detail and found genuine. Therefore, the registration of the complainant is cancelled under Rule 82(5) of the Income Tax Rules, 2002 through IRIS dated 31.03.2023. Copy of deregistration order was also received alongwith parawise comments which was examined and placed on file.

  1. During hearing Complainant’s son stated that it appears that IT system of the department is not fully integrated as it has substantive missing links which do not delete NTN/Registration despite legal order having been made in IRIS by the concerned Commissioner.IR.

It is observed that grievance of the taxpayer regarding inaction on the part of the department on account of de-registering the complainant has been resolved and the requisite relief granted by the department through the active intervention of this office.

However, specific comments were also received from IT (Wing) which confirmed that after passing of the order of de-registration u/s 82(5) of the Ordinance, the access of the tax officer has been restricted in the system and the required changes have been made in the system to resolve the issue faced by the complainant.

The department also provided flow chart of de-registration process and written response by way of proof of de-registration of the complainant in system.

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